Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://elizabethmoments.com/ (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

COOKIES

Below is a list of the cookies we use. We have listed them so that you can choose whether or not to opt-out of cookies.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.)

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by the website provider's internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the items in your cart.

_secure_session_id, unique token, per session

storefront_digest, unique token, indefinite, If the store has a password, it is used to determine if the current visitor has access.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPE ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

In general, we use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
communicate with you;
screen our orders to identify potential risk or fraud; and
when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
Additionally, if you are a European resident we please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
To learn more about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at store@elisabethmoments.com

What does “tailor-made” mean at Elisabeth Moments?

Each piece available in our store can be adjusted to your needs and preferences, without compromising the original design or essence. You can choose to change details that make all the difference — change the color of a model, adjust the length, refine the cut to enhance your silhouette, or even add that special touch that makes the piece even more yours. All of this is done with the greatest care and attention, respecting both the quality of the piece and your personal style.
Imagine finding a dress you love but that would look even better with a different shade or an added detail? Or a stylish coat that just needs a subtle adjustment to fit you like a second skin? This is where our service comes in: to ensure that each piece not only dresses you, but makes you feel confident, secure and fulfilled.
Our process is simple, yet thoughtful. Once you’ve selected your piece, we’ll discuss your options for fitting or customizing. Our team works to ensure that every detail is exactly how you imagined it, ensuring a result that respects the aesthetics of the piece and your vision. The goal? To create something that makes you feel not just well-dressed, but extraordinary.

Why did we choose this approach?

At Elisabeth Moments, we know that clothing is more than just fabric and stitching; it’s an extension of your personality, a reflection of who you are and how you want to be seen. By allowing each piece to be tailored to your measurements, tastes, and the moment, we create something that goes beyond the ordinary—pieces that are as unique as the wearer.
Whether you’re looking for a small tweak or a more dramatic personalization, we’re here to listen, care, and transform. Because what you wear should be a celebration of the best you.
Elisabeth Moments: where each piece is more than just clothing — it’s a reflection of what makes you special.

Elisabeth Moments: where each piece is more than just clothing — it’s a reflection of what makes you special.