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To receive your products with total security and convenience at an address of your choice, just follow a few simple steps. Start by choosing the product you want to buy, and add it to your shopping cart. At this stage, you can continue your shopping and choose how many units you want, or you can complete your purchase. Once you have added all the products you want to order to your cart, the "PAYMENT" button will direct you to a summary screen of your order. Here you can see various information about your order, such as the products included in it and their total cost. By clicking "CHECKOUT" you will be redirected to the last purchase procedure:


Among the various payment methods that ELISABETH MOMENTS offers, this step will give you the option to choose the mode that is most convenient for you. You can also specify your billing address.


In this step, you can choose the place where you will receive your order.


Here, you will have access to all the data related to your order, from the products included therein to the total price of the purchase.

Once the order has been shipped, the customer will receive a confirmation email with their invoice, the assigned shipping number and a link so that they can track the order on the carrier's website.
Attempting to track the order online upon receipt of the shipping confirmation email may not return any results. The shipping information may take up to 24 hours, counting from the receipt of the shipment confirmation, to be updated on the carrier's website without any liability can be attributed to ELISABETH MOMENTS.
Orders are delivered Monday through Friday, with the exception of local or national holidays, at the address that the customer indicates when making the same.
Warning: It is not possible to choose a specific delivery time, since it will be conditioned by the route of the courier on the day of delivery, and it is defined by the transport service.
The delivery of an incorrect or incomplete delivery address may lead to the return of the order to ELISABETH MOMENTS and cause additional costs for the customer, therefore it is recommended that the customer always make sure that the delivery address indicated when registering the order is effectively correct and complete. Once your order is registered, you can not change the delivery address or the billing data indicated.
ELISABETH MOMENTS offers the following delivery services:

DHL (national orders)

If the customer chooses the DHL service, the order will be sent to the address selected in the DHL service.
In case of absence from the delivery address, a notice will be left to the recipient indicating the possibility of contacting the agency responsible for delivering the order or to the DHL general number, in order to schedule a new delivery attempt on the date of delivery. more suits you. The recipient has a period of 5 working days to contact the carrier and schedule a new delivery attempt. If you do not do so within the time limit, the order will be returned to ELISABETH MOMENTS.

TNT (orders for Madeira / Azores and international)

We deliver to countries outside the European Union on a DDU (Delivery on Unpaid Rights), and the customer is responsible for any sales and import taxes, which may be collected at the time of delivery. ELISABETH MOMENTS uses TNT's services to send parcels to Madeira and the Azores and to Europe.
Delivery from 2 working days.